SBSCare IT Support from 4Site is our top tier offering with the majority of our clients choosing between SBSCare reactive IT Support or our fully featured SBSCare Managed Service IT Support. A key attribute of SBSCare Managed Service IT Support is our 3rd party liaison service, allowing customers to focus on their core business activity whilst our technicians concentrate on resolving your problems, pulling together all required parties to deliver a seamless service to our clients.
Additionally, you can relax in the knowledge that all of your computers are protected by AVG CloudCare Antivirus as part of the service, with centralised endpoint management, definitions updating, scan results and notifications coming directly to our helpdesk from your computers.
Automated cloud backup of your business critical data is also included as a value added service for all SBSCare Managed Service IT Support customers.
|Helpdesk support from 09:00 to 17:00 (GMT), Monday to Friday||✔||✔||✔||✔|
|Unlimited telephone and remote access support||✔||✔||✔||✔|
|Proactive Server Monitoring 24/7/365||✘||✔||✘||✔|
|Third Party Liaison||✘||✔||✘||✔|
|Domain Name Management||✘||✔||✘||✔|
|500Gb Offsite Backup||✘||✔||✘||N/A|
|AVG CloudCare Antivirus for all endpoints||✘||✔||✘||✔|
Extended hours IT support is available at an additional cost, up to 24hr support if required.